Returns & Exchanges

At AROMATICA Global, we are committed to your satisfaction and the health of your skin. If you are not completely satisfied with your purchase, we offer a 30-day return policy for products in their original, unopened condition.

Return Process

• 1.
  Initiate Your Request

  Contact our customer support team at [email protected] with your order number and the reason for the return to receive a Return Authorization.

• 2.
  Secure the Package

  Carefully pack the unused items in their original sustainable packaging to ensure they are protected during transit and include your printed authorization form.

• 3.
  Ship the Items

  Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location within 7 days of receiving your authorization.

• 4.
  Receive Your Refund

  Once our quality control team inspects the returned products, we will process your refund to the original payment method within 5-10 business days.